Order Processing & Shipping Policy

Last Updated: March 25, 2026

At Treasure Valley Sportswear Co., we produce custom apparel and branded merchandise with a focus on quality, accuracy, and professional presentation. Because many of our products are made-to-order, processing and delivery times may vary depending on the type of product and decoration method.

1. Order Processing Overview

All orders are processed after payment is received and design details (if applicable) are confirmed.

Because our products are custom-made, production begins only after your order is finalized.

2. Production Timeframes

Estimated production times are as follows:

Printed Apparel

Typically completed within 5–7 business days

Embroidered Apparel

Typically completed within 10–14 business days

These timelines may vary based on:

Order size
Product availability
Design complexity
Vendor and production capacity

3. Product Sourcing & Availability

We source garments from trusted wholesale suppliers. Most products are received within 1–2 business days, though some items may take longer depending on warehouse location and availability.

If delays occur due to supplier availability, we will make reasonable efforts to notify you.

4. Shipping Timeframes

Once production is complete, orders are shipped via standard carriers.

Typical shipping times:

2–5 business days within the United States

Shipping times are estimates and not guaranteed.

5. Total Estimated Delivery Time

Typical total turnaround (production + shipping):

Printed items: approximately 7–12 business days
Embroidered items: approximately 12–18 business days

These are general estimates and may vary.

6. Split Shipments

Orders containing multiple decoration types (e.g., print + embroidery) may be shipped separately to ensure faster delivery of available items.

7. Business, Office & Third-Party Deliveries

Orders may be delivered to:

Residential addresses
Business locations
Company offices or designated recipients

If an order is shipped to a business location, employer, or other third party, that party is considered authorized to receive the order on your behalf.

Delivery to the address provided at checkout is considered successful delivery and completion of our shipping obligation.

In some cases, orders delivered to business or office locations may be distributed internally after delivery. We are not responsible for any delays that occur after delivery to the designated address.

Customers may receive delivery notifications confirming when an order has been delivered to the provided address.

8. Delays & External Factors

We are not responsible for delays caused by:

Shipping carriers
Weather or natural events
Supply chain disruptions
High seasonal demand
Events outside our reasonable control

9. Expedited Orders

If you need an order sooner than standard production timelines:

Please contact us before placing your order
Expedited production or shipping may be available on a case-by-case basis

Additional charges may apply.

10. Bulk & Group Orders

We welcome and encourage bulk or group orders.

Bulk orders may qualify for:

Custom pricing
Coordinated production timelines
Dedicated order support

To request a bulk quote:

Please contact us through our website contact form
Include product details, quantities, and timeline

We will review your request and provide a customized quote and recommendations.

11. Order Accuracy

Customers are responsible for reviewing all order details before submission, including:

Sizes
Quantities
Designs
Shipping information

Once production begins, changes may not be possible.

12. Contact Information

For questions regarding orders, production, or shipping:

Treasure Valley Sportswear Co.
3813 Kingston Ave.
Caldwell, Idaho 83605
sales@tvsportswear.net